SHIPPING POLICY
ALL OF OUR PRODUCTS ARE SHIPPED FROM OUR WAREHOUSES LOCATED IN VIA DELLE ALPI 22, NOVATE MILANESE, 20026, ITALY. PLEASE ALLOW US FROM 1 TO 2 BUSINESS DAYS TO PREPARE AND PROCESS YOUR ORDER. DELIVERY WILL BE MADE VIA EXPRESS COURIER AND WE HAVE DIFFERENT PRICING BASED ON YOUR LOCATION. IF FOR ANY REASON, YOU ARE UNABLE TO RECEIVE YOUR DELIVERY, THE COURIER WILL RETRIEVE THE PACKAGE AND RESCHEDULE A NEW DELIVERY. IF YOU HAVE ANY QUESTIONS OR REQUESTS REGARDING THE STATUS OF YOUR SHIPMENT, PLEASE DO NOT HESITATE TO CONTACT BY EMAIL AT TREDIECI.AM@GMAIL.COM
PRICING & DELIVERY TIME
ITALY: 7€ PI (2-3 WORKING DAYS)*
EUROPE: 15€ UPS (2-4 WORKING DAYS)*
REST OF THE WORLD: PRICE DISPLAYED AT THE CHECKOUT (2-4 WORKING DAYS)*
*Shipping times can be subject to variations due to couriers times.
DUTY AND TAXES
DISPLAYED PRICES DO NOT INCLUDE IMPORT TAXES. UNFORTUNATELY, WE HAVE NO CONTROL OVER CHARGES IN OTHER EXTRA EU COUNTRIES, AND CANNOT TELL YOU WHAT THE COST MIGHT BE AT THE MOMENT, AS CUSTOMS POLICIES AND IMPORT DUTIES VARY WIDELY FROM COUNTRY TO COUNTRY. IT MIGHT BE A GOOD IDEA TO CONTACT YOUR LOCAL CUSTOMS OFFICE FOR CURRENT CHARGES BEFORE YOU ORDER.
ORDER TRACKING
ALL ORDERS COME WITH A TRACKING CODE, WHICH YOU WILL RECEIVE BY EMAIL AS SOON AS THE PARCEL HAS BEEN SHIPPED. CONTACT US IF YOU ARE RECURRING IN ANY PROBLEMS.
